Privacy policy

Last updated: 24/Jan/2025

This Privacy Policy describes how Worldwide Judaica (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from worldwidejudaica.eu (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions, and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, and send notifications related to your account, purchases, returns, exchanges, or other transactions.
Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing communications and show you advertisements for products or services.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and Services. For specific information about the Cookies that we use, see Shopify’s Cookie Policy: https://www.shopify.com/legal/cookies. You can control the use of Cookies through your browser settings.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, such as:

With vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide services and advertise to you.
With your consent when you direct or request us to disclose information to third parties.

Legal Basis for Processing Personal Information (EEA and UK Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. This means that we process your personal information based on the following legal grounds:

Contractual Necessity: To provide you with the Services and fulfill our obligations under our contract with you (e.g., processing your orders and payments).
Consent: When you have given us consent to process your personal information for specific purposes (e.g., sending you marketing communications).
Legal Obligations: To comply with applicable legal requirements (e.g., tax and accounting obligations).
Legitimate Interests: To pursue our legitimate interests, such as improving the Services, enhancing security, and conducting marketing activities, provided that these interests do not override your fundamental rights and freedoms.

Your Rights (EEA and UK Residents)

If you are located in the EEA or the UK, you have the following rights under the GDPR:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to request that we transfer it to another controller.
Right to Object: You have the right to object to our processing of your personal information for certain purposes, including marketing.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at info@worldwidejudaica.eu. We may require you to verify your identity before responding to your request.

International Data Transfers

If we transfer your personal information outside of the EEA or the UK, we will ensure that appropriate safeguards are in place to protect your personal information, such as relying on Standard Contractual Clauses approved by the European Commission.

Security and Retention of Your Information

We take reasonable measures to protect your personal information but cannot guarantee its absolute security. We retain your information for as long as necessary to provide the Services or comply with legal obligations.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please email us at info@worldwidejudaica.eu.