Please note: Import duties, VAT, taxes, and customs fees are the customer’s responsibility and are not included in our prices.

Shipping policy

Shipping Policy – EU Customers

Shipping Destinations

We now offer worldwide shipping, including all EU countries.

Shipping Rates and Delivery For EU Orders:

  • Shipping costs in the EU is up to €25, depending on the destination.
  • Rates apply for packages up to 5kg.

Customs, Duties, and Taxes

  • Customers are responsible for all customs duties, taxes, and any fees imposed during or after shipping (e.g., tariffs, VAT).
  • For orders with a total value of up to €150, no customs duties will apply within the EU.
  • If applicable, any additional charges must be settled by the customer before receiving their package.

Order Processing Time & Delivery

  • Order Processing Time:
    Orders are typically processed within 1 business day after payment is confirmed.

  • Estimated Delivery Times:
    Within the EU: Delivery typically takes 3-5 business days after shipment.

Note: Delivery times are estimates and may vary due to seasonal demand, shipping carrier delays, or unforeseen circumstances. Orders are not shipped or delivered on weekends or holidays.

Shipping Confirmation and Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number(s). Tracking details typically activate within 24 hours.

Damages

Worldwide Judaica is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier directly to file a claim. Be sure to save all packaging materials and damaged goods to support your claim.

Order Cancellations Due to Shipping Restrictions

We reserve the right to cancel any order if shipping to your location is restricted. If your order is affected, we will contact you promptly.

Contact Us

If you have any questions about your shipping, please contact our customer service team at:

Thank you for choosing Worldwide Judaica!
Manchester Judaica

Our website is unavailable during Shabbat and Yom Tov

In honor of Shabbat (the Jewish day of rest) and Yom Tov (festivals), our website pauses all online activity from Friday evening until after nightfall on Saturday, and during Jewish holidays.

This pause allows our team and community to take time away from work and technology to focus on family, faith, and what truly matters.

The site will automatically return once Shabbat or the holiday ends. Thank you for your understanding.

To learn more visit chabad.org 

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